10 things to consider in choosing the right facility

Choosing the right Community-Based Residential Facility (CBRF) is a significant decision that impacts the well-being and quality of life of your loved one. Here are ten key factors to consider:

1. Licensing and Regulatory Compliance

Ensure the CBRF is licensed by the Wisconsin Division of Quality Assurance (DQA). You can verify a facility's license status and review inspection reports through the DHS Provider Search tool.​

 

2. Services Offered

CBRFs provide varying levels of care. Confirm that the facility offers the specific services your loved one needs, such as assistance with daily living activities, medication management, or specialized care for conditions like dementia.

 

3. Staff Qualifications and Training

Inquire about the qualifications of the staff and the training they receive. Wisconsin regulations require caregiver background checks and specific training for staff in CBRFs.

 

4. Resident Rights and Advocacy

Residents have rights protected under Wisconsin law, including the right to privacy, dignity, and participation in care decisions. Familiarize yourself with these rights through the DHS Client Rights Office.​

 

5. Facility Environment

Visit the facility to assess its cleanliness, safety, and overall environment. Observe interactions between staff and residents, and consider whether the atmosphere feels welcoming and comfortable.​

 

6. Location and Accessibility

Consider the facility's proximity to family and friends, as well as its accessibility to medical facilities, shopping centers, and other amenities important to the resident.​

 

7. Cost and Financial Considerations

Understand the costs involved and what services are included.

 

8. Resident Activities and Social Engagement

Engagement in social activities is crucial for mental and emotional well-being. Ask about the facility's activity programs and opportunities for residents to participate in community events.​

 

9. Meal Services and Nutrition

Inquire about meal plans, dietary accommodations, and the quality of food provided. Nutrition is a vital aspect of overall health, especially for older adults.​

 

10. Emergency Preparedness and Safety Measures

Ensure the facility has clear emergency procedures and safety measures in place, including fire safety protocols and disaster preparedness plans.